Intelligent Ticketless Parking Infrastructure
Replaced legacy ticket-based parking with a fully automated, ticketless system, increasing garage utilization, reducing congestion, and improving revenue capture.
Situation
A portfolio of high-rise commercial and residential buildings relied on traditional ticketed parking systems. These systems introduced friction at entry and exit points, created failure modes such as lost tickets and payment delays, and required continuous staffing for operations and enforcement.
Solution
Designed and deployed an end-to-end ticketless parking platform integrating vehicle identity as the primary key across all transactions and enforcement logic, eliminating physical tickets entirely.
OUTCOMES
Challenges
Operations
- •Manual ticket handling
- •Staffing-intensive enforcement
- •Payment workflow delays
Reliability
- •Lost ticket incidents
- •Transaction failures
- •Exit bottlenecks
Solutions
License Plate Recognition
Computer vision–based license plate recognition (LPR)
- Implemented automated license plate recognition at entry and exit points
- Enabled identity-based transaction lifecycle management
Entry/Exit Validation
Closed-loop video monitoring for entry/exit validation.
- Deployed closed-loop monitoring for real-time entry and exit verification
- Ensured accurate vehicle session lifecycle tracking
- Reduced disputes related to parking duration and payment
Identity-Based Session Tracking
Automated session tracking tied to vehicle identity.
- Linked parking sessions directly to vehicle identity records
- Enabled automated enforcement without manual intervention
- Supported seamless integration with payment workflows
Self-Service Payment Automation
Self-service payment kiosks for exit workflows.
- Introduced self-service kiosks to streamline exit payments
- Reduced staffing requirements at payment stations
Centralized Transaction Processing
Centralized transaction and event processing system.
- Centralized event processing across all parking facilities
- Enabled unified reporting and operational visibility
- Supported scalable expansion across additional properties